Research Services

Qualitative

In Salon Experience (ISE)

Live group interviews in an outdoor area in the neighborhood where the respondent lives (resident), to evaluate the respondent's experience in carrying out certain habits every day at home (for example, washing clothes or dishes by hand with certain brands of soap)

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Mystery Shopping

Where the interviewer acts as a carried out by shoppers who secretly come to the target location to evaluate or obtain the required data, both in terms of pricing and service of a shop

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Forum Group Discussion (FGD)

Conducting interviews with respondents led by a moderator. Minimum 2 respondents to 10 respondents per discussion group

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Home Visit

Where respondents are recruited and interviewed by interviewers in their home. The field team give the product to test by respondents itself. And interviewed by moderator in their home

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In-Dept Interview (IDI)

Conducting interviews one by one led by a moderator

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Quantitative

Random CASI/CAPI Survey

Face to face interviews using tablets where respondents fill out the survey themselves using a device (CASI) or assisted by interviewer (CAPI)

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CATI (Computer Assisted Telephone Interviewing)

One survey method where respondents are recruited and interviewed by surveyors via telephone (phone survey)

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Product Testing (CLT)

Centra Location Test, where respondents are recruited and interviewed by interviewers in one location/place to test the product

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Product Testing (HUT)

Home Use Test, where respondents are recruited and interviewed by interviewers in their home. The field team give the product to test by respondents itself

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Audit Retail

Visiting retail (stores) and photographing the existence of the target product and competitors, visiting or selecting the product, checking and comparing prices, photographing the placement of the product on the sales shelf

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